Physical Products
The estimated delivery time for products in stock is specified on the relevant order or product page.

Delivery times for products that are not in stock, are sourced from abroad, or are specially ordered may vary. In such cases, the estimated delivery period will be communicated to the customer separately.

Projects and Engineering Services
For CNC retrofit, robotic automation, software, commissioning, and other engineering projects, delivery dates are determined according to the scope and requirements of the project.

The project start date, estimated completion period, implementation schedule, and any on-site work requirements are specified in the quotation or agreement shared with the customer.

Installation and Commissioning
Where installation or commissioning services are included within the scope of the sale, the details and conditions of these services are specified in the relevant quotation, agreement, or product description.

Delivery Conditions
The delivery method, delivery address, shipping conditions, and any related costs for physical products are determined during the order process or specified in the relevant quotation.

The customer is responsible for providing accurate and complete delivery information.

Delays
Delivery or service completion dates may be affected by circumstances such as product availability, procurement processes, logistics, customs procedures, technical requirements, or other factors beyond CNCRobo’s reasonable control.

In the event of a significant delay, CNCRobo will inform the customer and, where applicable, provide an updated delivery or project schedule.

Contact

For questions regarding delivery, installation, commissioning, or service processes, please contact us:

CNCRobo Makina Sanayi ve Ticaret Anonim Şirketi
Email: info@cncrobo.com
Phone: +90 216 235 19 02